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TRUSTED MOBILE INTERACTIONS

Take control with a proven cloud communications platform

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  • Omni-channel orchestration
  • Policy and governance controls
  • Low-code system integration tools
  • Security for internal communications
  • Cloud-based analytics and reporting

OMNI-CHANNEL PLATFORM

Combine multi-channel messaging and channel orchestration to achieve targeted engagement

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LOW-CODE INTEGRATION

Sophisticated APIs and toolkits to enable advanced mobile messaging integration

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  • Prioritise time-sensitive API traffic
  • RESTful API eliminates server-side operations
  • Dynamic cost centre and routing capabilities
  • Scheduling, batching and session tracking
  • Use APIs to create or delete contacts & groups
  • APIs adapt to syntax or existing IT systems

MESSAGING POLICY & CONTROL

Levers and settings for enterprise messaging IT permissions, hierarchy & visibility

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SECURE IP MESSAGING

Achieve security and compliance for your
important internal conversations

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  • Secure A2P IP messaging with SMS escalation
  • PIN-protection & encrypted messages
  • Remote wipe & vanishing messages
  • Audit trail of all team conversations
  • Obtain acknowledgement of read messages
  • Enterprise administrative control & reports

The Soprano Platform

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Collaborative Team Messaging

Create lists and groups to communicate among your team with group or individual P2P messaging capabilities, and turn on SMS escalation to provide last-mile coverage.

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Embedded Mobile Workflows

Automate manual or laborious business tasks using powerful system integration through custom mobile forms to enable embedded apps & workflow messaging.

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API Integration & Automation

Integrate mobile alerts and broadcast messages into your existing IT systems. Automate powerful mobile workflows and location-based options to support process optimisation.

Secure Communication

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Advanced App Encryption

GAMMA messages are hosted and delivered over an encrypted and private channel using cutting-edge asymmetric key encryption for secure data in motion.

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Pin-Protected Application

PIN-protection adds another level of mobile device security which protects your propritary data within a secure IP messaging environment in the event that your phone is lost stolen.

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Vanishing Messages & Remote Wipe

Keep confidential information private with vanishing messages. Messages can be set to vanish automatically or can be remote wiped manually to safeguard your data.

Compliant Communication

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Data Audits & Message Log Reporting

Gain full visibility of your entire corporate communications using auditable and complaint reporting capabilities. Search and review entire message logs.

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Acknowledgement Status Reports

Know exactly when your message has been sent, delivered, opened and read. Access sophisticated and comprehensive status reports in the mobile messaging app and online admin portal.

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Admin Controls & Reporting

Log in to the Enterprise admin portal for real-time insight and reports. Retrieve and review data, download reports and archive information to facilitate organisation-wide visibility and admin control.

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Soprano